CANCELLATION OF THE SERVICE BY THE CUSTOMER
For the withdrawal from a service already booked by the customer, the following conditions will apply:

  • free refund up to 7 days before the start of the visit;

  • 100% charge for tours canceled less than 7 days before the start of the visit;

  • in all cases the refund of the debited sum takes place in the shortest possible terms, by the same means of payment (wire transfer for those who have made a transaction by bank transfer or by credit card for those who have made a transaction via PayPal); the time for crediting the sum to one's current account depend on the conditions and agreements between the banks.

 

CANCELLATION OF THE SERVICE BY THE TOURIST OPERATOR
The withdrawal by the tour operator may take place due to force majeure cases.